Legal · File 09
Privacy Policy
This policy explains how Fundlevel collects, uses, and safeguards your information. If you have any questions about this document, email team@fundlevel.co.
1. Introduction
Fundlevel Digital Limited ("we," "us," or "our") operates the website fundlevel.co. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
2. Information We Collect
Information You Provide to Us
We collect information you voluntarily submit through contact forms, newsletter subscriptions, email communication, and social media engagement. This may include:
- Name
- Email address
- Company name
- Job title
- Phone number
- Other details you choose to provide
Information Collected Automatically
We automatically collect your IP address, browser type and version, operating system, referring URLs, pages viewed and time spent on those pages, and date and time of your visit.
We also use visitor identification technology that may identify the company you work for and, for some visitors in the United States, your name, work email address, and professional profile, even if you never complete a form on our website. Section 4 explains how this works and how to opt out.
When you accept, decline, or withdraw website tracking, we keep a pseudonymous server-side record of that choice. The record includes a random browser identifier, the choice, timestamps, the version and wording of the notice shown, the country code supplied by our hosting provider, and the page where the choice was made. This consent record does not contain your email address or raw IP address.
3. Use of Your Information
We use the information we collect to:
- Respond to your inquiries
- Send marketing communications (with your consent)
- Improve our website and services
- Analyze usage trends
- Comply with legal obligations
4. Cookies and Tracking Technologies
Our website may use cookies, web beacons, and similar tracking technologies to collect information about your browsing activity. You can adjust your browser settings to control cookie preferences, though disabling them may affect website functionality.
When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.
You also have the option to opt out of the collection of your personal data in compliance with GDPR by visiting https://www.rb2b.com/rb2b-gdpr-opt-out.
5. Third-Party Services
Service providers assist us with analytics, email marketing, visitor identification, and business functions. Examples include Google Analytics, PostHog, RB2B, email marketing platforms, and social media tools. These providers access information only as needed to perform their assigned tasks.
6. Sharing of Your Information
We do not trade or rent your personal information. We share information with service providers, for legal compliance, to protect our rights or property, or with your consent. As described in Section 4, we also work with data partners who match your website activity to information they already hold about you so that we can identify business visitors and follow up with relevant marketing. Under the Personal Information Protection and Electronic Documents Act (PIPEDA), this activity relies on your consent to the collection, use, and disclosure of your personal information, which you may withdraw at any time. You can withdraw consent using the links in Section 4 or by contacting us at team@fundlevel.co. If you are a United States resident, some state privacy laws, including the California Consumer Privacy Act, may treat this activity as a sale or sharing of personal information; the same links let you opt out.
7. Data Retention
Personal information is retained only as long as necessary for the purposes stated in this policy, unless legal requirements mandate longer retention. Consent records are retained while we rely on the recorded choice and as reasonably necessary to demonstrate compliance, including after a withdrawal.
8. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet guarantees absolute security.
9. Your Rights
Under the Personal Information Protection and Electronic Documents Act (PIPEDA), you may request access to the personal information we hold about you, ask us to correct it, and withdraw your consent to our collection, use, or disclosure of it at any time. You may also opt out of marketing communications. Depending on your location, additional rights may apply. Contact team@fundlevel.co to exercise these rights, or use the opt-out links in Section 4. If you are not satisfied with our response, you may file a complaint with the Office of the Privacy Commissioner of Canada.
10. Children's Privacy
Our website is not directed to individuals under the age of 18, the age of majority in Ontario. We do not knowingly collect personal information from minors.
11. Changes to This Policy
We may update this policy from time to time. Updates will be posted on this page with a revised effective date. We encourage periodic review.
12. Contact Us
Email: team@fundlevel.co
Website: fundlevel.co